Jean Chang-Lowe, DDS ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We collect information you voluntarily provide when you contact us, request an appointment, submit a form, or otherwise communicate with our practice. This may include your name, phone number, email address, preferred contact method, service interest, and any details you choose to share in a message.
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, referring pages, and pages you view on our site. This information helps us understand how visitors use our site so we can improve it.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule and confirm appointments, deliver patient care, and communicate with you about your treatment. We may also use it to improve our services, our website, and the patient experience.
Protected Health Information
Any health information you provide is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Our separate Notice of Privacy Practices, available in the office, governs how we use and disclose your protected health information.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who help us operate our practice or website (such as scheduling, email, or website hosting providers), and only as needed for those services. We may also disclose information when required by law or to protect the rights, property, or safety of our patients, staff, or the public.
Cookies and Tracking
Our website may use cookies and similar technologies to remember your preferences, measure site performance, and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect how the site functions.
Third-Party Links
Our site may include links to third-party websites that we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
Your Choices
You may contact us at any time to ask what information we have about you, request corrections, or ask that we delete the personal information you have shared through our website, subject to any legal or recordkeeping obligations we may have.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through our website. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept those changes.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact Jean Chang-Lowe, DDS (Google Maps, opens in a new tab) at (386) 255-3644 or visit us at 536 Health Boulevard, Daytona Beach, FL 32114.